Terms and Conditions

Welcome to explorerss.in!

These terms and conditions outline the rules and regulations for the use of Explorers' Website, located at https://explorerss.in.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use explorerss.in if you do not agree to take all of the terms and conditions stated on this page.

Effective Date: 15th August, 2024

Introduction

These Terms and Conditions govern the relationship between Explorers'(Legal Name Shivani Singh & Inderjeet Chhawra), hereinafter referred to as “the Company” or “we,” and the customer, hereinafter referred to as “the Customer” or “you,” regarding the tour packages in India offered by the Company. By booking a tour with us, you agree to adhere to the following terms and conditions:

1. Booking and Reservation:

1.1. To secure your reservation, a non-refundable deposit is required. The deposit amount and payment schedule will be communicated to you upon booking.

1.2. Full payment for the tour package must be made before the commencement of the tour. Failure to make full payment may result in the cancellation of your reservation.

2. Cancellation and Refund:

2.1. Cancellation by the Customer:

A. Cancellation request must be made in writing and sent to the Company.

B. Cancellation charges will apply based on the date we receive the written request. These charges may vary depending on the tour package and the time of cancellation.

C. Refunds, if applicable, will be processed according to the Company’s refund policy.

2.2. Cancellation by the Company:

A. The Company reserves the right to cancel or modify a tour for any reason, including unforeseen circumstances, safety concerns, or insufficient bookings.

B. In the event of a tour cancellation by the Company, customers will be offered a choice of rescheduling or a full refund.

3. Itinerary and Accommodation:

3.1. The Company will provide a detailed itinerary for the tour package. However, the itinerary may be subject to change due to unforeseen circumstances or local conditions.

3.2. Accommodation, transportation, and meals are as described in the tour package. Any modifications or upgrades requested by the Customer may result in additional charges.

4. Travel Documents:

4.1. It is the responsibility of the Customer to ensure they have the necessary travel documents, such as a valid passport, visas, and permits, before participating in the tour. The Company will provide guidance, but the Customer is responsible for their own travel documentation.

5. Health and Insurance:

5.1. The Customer is responsible for their own health and well-being during the tour. It is strongly recommended that you have appropriate travel insurance that covers medical emergencies, trip cancellations, and other unforeseen events.

6. Responsibilities:

6.1. The Company will make every effort to provide a safe and enjoyable tour experience. However, the Customer acknowledges that travel involves inherent risks, and the Company is not liable for any accidents, injuries, or losses during the tour.

7. Code of Conduct:

7.1. The Customer is expected to behave in a respectful and responsible manner throughout the tour. The Company reserves the right to remove any Customer from the tour if their behavior is deemed disruptive, offensive, or harmful to others.

8. Photography and Media:

8.1. The Company may capture photographs and videos during the tour for promotional purposes. The Customer agrees to allow the Company to use their likeness in such promotional materials unless otherwise specified in writing.

9. Complaints:

9.1. If the Customer has any concerns or complaints during the tour, they should bring them to the attention of the Company’s tour leader or representative, who will attempt to resolve the issue promptly.

10. Jurisdiction:

10.1. These terms and conditions are governed by the laws and any disputes will be subject to the exclusive jurisdiction of the courts.

By booking a tour package with the Company, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or require further clarification on any of these terms, please contact the Company before booking.

11. Legal Name:
This website www.explorerss.in is operated by Shivani Singh & Inderjeet Chhawra. All payments, bookings and operations are done in the name of Explorers' (Shivani Singh & Inderjeet Chhawra).